Returns & Exchanges
Thank you for shopping at Xmassantasuit.
If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item Xmassantasuit will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
- 30-day money back guaranteed policy.
- Simply Contact Us to receive an RMA. A Return Merchandise Authorization is required for all returns.
Restrictions Apply Please Read:
- Please allow 1-2 weeks for your return to be processed.
- RMA must be visible on the outside of the return and package must include a packing slip.
- Refunds may take up to 10 business days to show up on your account.
- All items must be new, unused, and contain all original packaging and accessories.
- Some items cannot be returned and we reserve the right to deny any return for any reason.
- A refund will be issued only to the original method of payment.
- Shipping costs are never refunded, even for expedited orders.
- Buyer is responsible return shipping on all returns. We do not send out return shipping labels.
- A restocking fee can apply on returns.
- We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
Contact Us
If you have any questions please Contact Us.